If you have ever experienced slow internet speeds, you know how frustrating it can be. As household behavior changes with more and more connected devices that demand more data, internet speed can change dramatically at different times of day.
Internet speeds are measured in Megabits Per Second (Mbps).For most people, a connection speed over 50Mbps is considered to be fast; keep in mind that a slower result doesn't mean your plan is inadequate, unless it's drastically lower than what you're actually paying for.
Before starting a speed test it is best to make sure that there are no other internet activities using your connection that might be using data, like app updates, streaming video, or online games.
Click on the start test button when you're ready, and wait a couple of minutes while the test runs. You will get an upload and download number in Mbps.
When you run our speed test you will see two speedometers measuring Upload Speeds (on the left) and Download Speeds (on the right). In most cases, you should keep an eye on the download speed as this impacts most common online activity.
The results will depend on the type of internet connection you are using.
|Plan Type||Maximum Speed||Typical Speeds*|
|NBN Basic (12)||12 Mbps||5 Mbps^|
|NBN Standard (25)||25 Mbps||15 Mbps^|
|NBN Standard Plus (50)||50 Mbps||30 Mbps^|
|NBN Premium (100)||100 Mbps||60 Mbps^|
|ADSL2+||24 Mbps||5 - 10 Mbps|
w/ Speed Boost
|20 - 25 Mbps
70 - 80 Mbps
|Mobile Broadband (4G)||Telstra: 1000Mbps
|30 - 60 Mbps|
* Typical Speeds are a rough estimate of what the speed you might experience but your experience will vary.
^ Typical NBN speeds are based on current ACCC guidelines for speeds customers should see during peak hours in the evenings, between 7pm and 11pm.
You could argue that a good internet speed is getting the maximum for the plan you pay for, but in reality there are a number of reasons why you might never see these maximum speeds. Annoying as this sounds, the answer relies on a number of factors that relate to your specific circumstances.
In general, if you experience speeds similar to the Typical Speeds listed above, and if you can use the internet for the things you need it for, then you could consider this a good result.
If your connection is often significantly slower than these estimates, especially during the important peak times in the evening, you should speak to your provider about a remedy.
Once you have run multiple tests and you have determined that your speed is slow, your best course of action is to talk to your internet provider. They deal with these kind of issues every day and should be able to help troubleshoot connection issues with you. There are however some things that you can do yourself to try to improve that situation: